Our thoughts and reflections on learning, performance and people technology.
When a stakeholder comes to you asking for a course with a deadline of ‘yesterday’, here are some things you can say. The best outcome for the conversation is that the stakeholder respects your input, understands why you are pushing back and is open to research with the target audience.
23rd March 2021 | By Charlie Kneen
We use interviews in the Discover phase of design thinking and 5Di to explore a problem in greater depth. This guide provides practical advice on preparing for and conducting a good discovery interview.
January 22nd 2021 | By Morten Bonde
Regular, honest feedback is the foundation of performance management, and a common feature of high performing, motivated teams. Employees also crave regular feedback but unfortunately managers often put off it off, or are unclear when they give it.
January 13th 2021 | By Charlie Kneen
How do you prove value and get buy-in to new learing tecnology from stakeholders whilst at the same time selecting a technology that works for both the users and the business?
December 14th 2020 | By Morten Bonde
A human-centred approach to learning design can be difficult to justify to colleagues that are used to taking a more conventional approach. Here are 9 reasons to help you explain why speaking with your audience is worth the effort, if you're challenged by less enthusiastic stakeholders.
December 3rd 2020 | By Charlie Kneen
Company values done badly can re-enforce groupthink, crush innovation and reward the wrong behaviours. I think this was true in my first L&D role and it’s a mistake I’m not keen to repeat.
November 20th 2020 | By Charlie Kneen
Bees are not just our pollinators and honey producers - they also have much to tell us about the importance of innovation in businesses.
October 19th 2019 | By Charlie Kneen