Solvd Together and Product School increase the quality of outcomes and customer feedback on their live Product Manager course (“PMC”).
The team was developing useful content but their approach was expert led, rather than audience-led. This meant that there was a lot of scaffolded information that wasn't always applicable in context. We found that end-users could get overwhelmed or could struggle to apply the Product Management techniques in the real world.
We led research (a survey and a series of one-to-one interviews) to identify the challenges and concerns of Product School Alumni. What were the things they found difficult when trying to use the Product School learning in their new roles? The outcome was a report that went to the Product School Head of Education, that was then used to guide the development of the new curriculum.
We ran beta test cohorts on a brand new learning format so it was important to act fast and with precision to address pain points before the wider launch. Solvd Together stepped in and helped us to identify and address high-impact feedback on the student experience to meet and exceed our goals for student satisfaction.
The hands-on approach and user-centric focus from Solvd Together allowed us to optimize our resources and prioritize our efforts to improve the student learning experience from start to finish.”
~ Shewit Doherty, Director of Enterprise Accounts